Car & Limo Service Nassau County New York. - Airport Transportation Limousine Service

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Long Island MoonStar Car Service

Frequently asked questions

How much time do I have to meet the chauffeur on my Airport transfer reservations ?
Long Island Moonstar Limousine provides 30 minutes (45 minutes for international arrivals requiring customs clearance)of free wait time on each airport arrival transfer for you to deplane and pick-up your luggage.If you do not meet your chauffeur or call us within 30 minutes(45 minutes for int.arrivals)of your plane landing we will consider you a "no-show" and you will be charged in full for the reservations.
What happens if my plane is early or late arriving?
Long Island Moonstar Limousine and car services updates all flight arrival times and we arrive when your plane lands no matter whether you arrive late or early provided we have a correct flight number.
How Can I cancel and what is yor cancellation policy?
All cancellations must be made within 48 hrs prior to your arrival.To avoid being charged you must cancel your reservations within 48 to 12 hours before service time.You must provide confirmation number for each reservation. (-Email your cancellation 48 hours -Phone cancellation 12 hours)
How far in advance should I place my reservation?
Avaliabilty changes daily and we suggest you place reservation as soon as you have firm travel dates and times.
When is my credit card charged?
long Island Moonstar Limousine will charge your credit card 72 hours prior to the scheduled pick-up time
Do your vehicles have any identifying label/sign or advertising?
No There is no car number or any kind of sign in the vehicles except for the name sign in the window at pick-up time
How much should I tip the driver?
The industry standard tip is 20%.
Will my driver help with my luggage ?
Yes,Your personal driver is there to serve you from the moment he greets you until he drops you off safe and sound at your destination.
Is there a charge for extra stops?
Point to point additonal stops are $20.00(each stop)and if stop is longer than 15 minutes also waiting time charge($35.00 per hour).
What If I am unable to arrive in time for a reservation 'No Show' ?
All No Shows will be charged full rate.
What happens if my flights is early Morning (A.M )?
Early morning Only From Airport Pick-up (11.59 PM-6.00 AM)Surcharge:$20.00.
Terms and Conditions.
Long Island Moonstar Limousin Service is not responsible for any damage cause by any Sub-contractor.
Lost or damaged items.
Long Island Moonstar Limousin Service not responsible for lost or damaged items left in the vehicles.
Can I set up a corporate account ?
Corporate accounts can be established,Please contact our office at 1-516-589-9090 or by e-mail at limoairportserv@gmail.com.
What kind of payment do you accept ?
Amex,Visa,Master card,Discover,Paypal and cash.

Links

LONG ISLAND MOONSTAR LIMO

GOING TO ALL AIRPORTS

DROP-OFF & PICK-UP SERVICE

PROFESSIONAL-RELIABLE

HOURLY RATES AVAILABLE

PROFESSIONAL DRIVER WILL DRIVE YOUR CAR

TO/FROM New York's Airport

ISP- Long Island Islip MacArthur

JFK- New York JFK international

LGA- New York La Guardia

EWR- Newark international

L.I Moonstar Limousine

WANTAGH, NY 11793
516-589-9090
limoairportserv@gmail.com

Site Mailing List

24 hours Service at Reasonable Price.

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